Last updated: 05.01.2025
Welcome to Anna Robinson Piano Lessons! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website, enroll in lessons, or contact us:
- Personal Details: Name, email address, phone number, and address.
- Enrollment Information: Preferences for piano lessons, age, and ABRSM grade level.
- Payment Details: Payment method and transaction history (we do not store card details).
- Technical Data: IP address, browser type, and device information when you visit the website.
2. How We Use Your Information
We use the information you provide for the following purposes:
- To schedule and deliver personalized piano lessons.
- To process payments securely.
- To assist with ABRSM exam registration and preparation.
- To communicate updates, lesson reminders, or changes.
- To improve our website and services.
- We will not use your data for marketing purposes without your explicit consent.
3. Data Sharing
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Payment Processing: Your data may be shared with secure payment gateways to complete transactions.
- Legal Requirements: If required by law or to comply with legal processes.
- Third-Party Services: When using services like video conferencing tools (e.g., Zoom or Skype) for online lessons.
- Each third-party service has its own privacy policy, which we encourage you to review.
4. Data Security
We take the security of your information seriously and implement appropriate measures to protect it. This includes:
- Secure website hosting with SSL encryption.
- Limiting access to personal information only to authorized individuals.
- Regularly updating our security protocols.
- While we strive to protect your data, no system can guarantee 100% security.
5. Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal, tax, and regulatory obligations.
- If you wish to delete your data, please contact us (see Section 9).
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Understand how visitors use the website.
- Improve site functionality and performance.
- You can manage or disable cookies through your browser settings.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Data Portability: Request a copy of your data in a machine-readable format.
- Withdraw Consent: If you have provided consent for certain data uses, you can withdraw it at any time.
- To exercise your rights, contact us using the details below.
8. International Data Transfers
Since Anna Robinson’s Piano Lessons operates in India, your data may be processed in India. By using our services, you consent to the transfer of your data to India, which may have different data protection laws than your country of residence.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Email: contact@annarobinson.me
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on our website.
By continuing to use our website and services, you agree to the terms of the latest Privacy Policy.
Thank you for trusting Anna Robinson’s Piano Lessons with your personal information. Your privacy matters to us!